Shipping policy

 

**Shipping Policy**

**1. Processing Time**

All items are handmade to order. Please allow 1-3 business days for preparation before dispatch.

Once your order is processed, you will receive an email with your tracking details.

**2. Estimated Delivery Time**

- United Kingdom: 3-5 business days

- European Union: 5-10 business days

- International (USA, Canada, Australia, Asia & Rest of World): 7-14 business days

Please note that as all items are handmade to order, please allow an additional 1-3 business days for preparation before dispatch.

Delivery times may vary depending on location, public holidays, or carrier delays.

 

**3. Shipping Fees**

**United Kingdom:**

- Standard shipping (3-5 business days): £9.99

- Free shipping on orders over £100

**European Union:**

- Standard shipping (5-10 business days): £9.99

- Free shipping on orders over £150

**International (USA, Canada, Australia, Asia & Rest of World):**

- Standard shipping (7-14 business days): £12.99

- Free shipping on orders over £150

 

**4. Delivery for Handmade Products**

All items are handmade to order. Please allow 1-3 business days for preparation before dispatch. Each piece is carefully packaged to ensure safe delivery.

**5. Order Tracking**

All orders include a tracking number. You can check the delivery status using the link in the confirmation email or directly on our website.

 

**6. Delivery Issues**

If there are any delays or any other issues, please contact us at contact@trendalyx.com. We will do our best to resolve the situation as quickly as possible.

**7. EU & International Customs & Import Duties**

For orders delivered outside the United Kingdom, customers may be subject to import duties, taxes, and customs fees upon delivery. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. AlyTrend Studio has no control over these charges and cannot predict their amount.